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Frequently asked questions

Shared Hosting is a regular low-cost web hosting solution suitable for the vast majority of personal and small business web sites, and is provided under our Essential, Standard and Enterprise plans. For those customers with demanding or high traffic sites, or for those looking to host a website with faster speeds, Cloud Hosting is recommended - because the working structure of cloud servers is a chain between multiple servers and load balancer is installed on these servers so that in case any of server is down so all the traffic shifted towards the other working servers with the help of load balancers. Cloud hosting faces absolutely no downtime and these are all the plans with "Cloud Hosting" in the title. These plans include more resources (up to 5 vCPU and 16GB RAM) and also include caching technology to make sites incredibly fast, with LiteSpeed server-side page cache, along with Redis and Memcached backend caches.

We'd recommend our CLoud hosting plans for e-commerce stores, high traffic sites, or for those customers who want to leverage our server side caching technology so that their site loads as fast as possible.
No you do not. We offer extremely competitive pricing on all of our domain name extensions that is often much affordable than at other domain registrars. If you prefer, you can host your website on Kemet-Hosting and keep your domain at any registrar you choose.

Generally, your hosting or VPS account will be provisioned and ready to use in hardly 20-30 minutes after you have placed your order. If your order is flagged by our fraud prevention system, our billing department will contact you within 24 hours to approve your order and complete the account creation process. Please ensure that your billing information is entered accurately and avoid using e-mail addresses from free e-mail providers to minimize delays.

If most common TLDs are not available with your required name, you can choose alternate TLDs such as .biz, .tv. But , you need to make sure that your domain name doesn't contain any trademarked phrases or you could lose it to the company that holds such a trademark later on (rulings usually go in favour of trademark holders).

If you have sufficient money you can try to offer to buy it from its current holder. If this domain name has expired or it might expire soon, there are services that will try to grab it before anybody else has a chance to do it. For more information regarding this issue, please contact us.

Your operating system files will count toward your disk space allocation. Operating system templates require 120-300 MB of disk space.

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